Delivery & Shipment Policy
Shipping Terms:
The cost of delivery of the order by courier:
When placing an order for a total amount or more than 400 AED delivery is free
The cost of delivery of the order by courier:
- Within Dubai - 20 AED
- To near Emirates: Sharjah, Ajman - 30 AED
- To Fujairah, Ras Al Khaimah, Abu Dhabi - 50 AED
When placing an order for a total amount or more than 400 AED delivery is free
The date, time and address will be agreed with you by the delivery manager after the goods arrive to the warehouse.
In order to deliver the goods, the customer must provide a mobile phone number and provide complete and accurate information about the place of delivery. For example: floor, office or building number, intercom code, landmarks, etc.
The cost of delivery includes a lift to any floor with carry in to the apartment. Difficult rigging work associated with the use of additional mechanical tools are not performed.
The ordered goods are delivered to the apartment / private household only if there are access roads to the entrance / house.
The cost of delivering large or heavy parts (hoods, engines, bodies, fenders, etc.) may be increased.
Shipment of goods is carried out the next day after we receiving the goods in our warehouse.
Exteil.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple transactions may result in multiple postings to the cardholder’s monthly statement.